1. Checkout Process

When you proceed to checkout, you will be asked to provide the following information:

• Shipping address
• Billing address
• Payment details
• Contact information (email and phone number)

If you already have an account, please log in to complete your purchase. If you don’t have an account, the information you provide during checkout will be used to create one for you.

2. Account Creation

If you do not have an account with us, the information you provide during checkout (such as your email address and phone number) will be used to automatically create an account for you. Here’s what happens:

• A default password will be generated and sent to the email address you provided during checkout.
• You can use this password to log in to your account. We recommend changing your password after your first login for security purposes.
• Your account will store your order history, shipping addresses, and payment preferences for future purchases.

3. Payment Information

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• Mobile Money (MTN, Vodafone, AirtelTigo)
• Bank Transfers

Your payment information is securely processed, and we do not store your full payment details on our servers.

4. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email with the following details:

• Order / Transaction number
• List of items purchased
• Total Cost of Products
• Shipping address
• Payment details
• Estimated delivery date

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping options, delivery times, and tracking your order.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return eligible items in accordance with our Refund Policy.

7. Data Privacy

We take your privacy seriously. The information you provide during checkout is used solely for the purpose of processing your order and creating your account (if applicable). For more details, please refer to our Privacy Policy.

8. Contact Us

If you have any questions about our Checkout Policy, please contact us:

• By email: support@vimatone.com
• By phone: +233 303 976 585 or +233 303 976 594
• By visiting our website: Contact Us

9. Changes to This Policy

We may update our Checkout Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this page periodically for any changes. Changes to this policy are effective when they are posted on this page.