Last updated: March 11, 2025
Thank you for shopping with Vimatone! This Shipping & Delivery Policy explains how we handle the shipping and delivery of your orders. Please read this policy carefully to understand our processes and timelines.
We offer the following shipping options for your convenience:
Shipping costs vary depending on the option you choose and your location. The exact cost will be displayed at checkout.
Delivery times depend on your location and the shipping option you select. Here’s what you can expect:
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or customs delays.
Orders are typically processed and shipped within 1-2 business days after payment is confirmed. You will receive a confirmation email once your order has been shipped.
Once your order has been shipped, you will receive a tracking number via email and SMS. You can use this number to track your order on the Active Orders Tab on your Account Page.
Some items may have shipping restrictions due to their size, weight, or nature. If an item cannot be shipped to your location, you will be notified during checkout.
If a package is returned to us as undeliverable (e.g., due to an incorrect address or failure to pick up the package), we will contact you to arrange reshipment. Additional shipping fees may apply.
For international orders, please note the following:
If your package arrives damaged or is lost during transit, please contact us immediately at support@vimatone.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
If you have any questions about our Shipping & Delivery Policy, please contact us:
We may update our Shipping & Delivery Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this page periodically for any changes. Changes to this policy are effective when they are posted on this page.